The Town of Groveland was notified by MEMA early this morning that a nationwide outage affecting CenturyLink, an Internet communications company, was impacting wireless 911 call capability in various parts of the country.

This outage impacted wireless/cellular 911 calls only, not landline calls. The alert came into the police department at 7 a.m., and by 7:30, the issue was reported to be resolved. The Police Department is actively monitoring the situation, however.

Massachusetts was impacted by the CenturyLink outage, and in the event that something like this ever reoccurs, residents are advised that they can always call Groveland Public Safety Communications directly at 978-521-1212.

Motorists or those on state property/highways needing State Police assistance can also call the Massachusetts State Police Newbury Barracks at 978-462-7478 or any of the following State Police emergency call centers:

  • Shelburne Control PSAP 413-625-8200
  • New Braintree Control PSAP 508-867-1170
  • Northampton Control PSAP 413-586-1508
  • Framingham PSAP 508-820-2121.

Stay Informed:

Utilize Massachusetts Alerts to receive emergency notifications and information from the Massachusetts Emergency Management Agency and the National Weather Service.  Massachusetts Alerts is a free app that is available for Android and iPhones. To learn more about Massachusetts Alerts, and for information on how to download the free app onto your smartphone, visit:https://www.mass.gov/service-details/massachusetts-alerts-smartphone-app.

Nationwide 911 Mobile Phone Issues Resolved

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