Police Chief Jeffrey T. Gillen announces that, out of an abundance of caution, the Groveland Police Department will temporarily suspend non-emergency walk-in services in response to COVID-19, the illness caused by the novel coronavirus.

All walk-in services, such as fingerprinting, records requests, non-violent past offenses, medication drop-off, etc. are suspended until further notice. Non-emergency matters may be reported over the phone by calling the department’s business line at 978-521-1212.

An officer will be assigned to follow-up with you. In some cases, officers may utilize email for statements or photos needed for a report.

As always, please call 911 for any emergency. The department will continue to respond to those calls immediately. Those who call 911 are asked to tell dispatchers if they are experiencing any flu-like symptoms. Dispatchers have also been directed to do the same.

Officers will practice social distancing when responding to calls in person in order to protect both the residents and the officers.

Police can also be contacted through the department’s website. However, the site is not monitored 24/7. Those looking for immediate, non-emergency help are asked to call 978-521-1212.

To request a public record, visit the department’s website here and either email Lt. McDonald at dmcdonald@grovelandpolice.com or download the request form, fill it out and mail it to the police department.

All new and renewal firearm licensing applications may be mailed to the Groveland Police Department. The firearm licensing application can be found here. Please ensure the application is complete and include a $100 check (made out to the Town of Groveland) for the application fee when you mail in the document.

All new firearm licensing applications appointments for fingerprints and photos are postponed until further notice.

These are temporary changes we are making to the way we provide services out of an abundance of caution,” said Chief Gillen. “All of us at the Groveland Police Department are committed to providing the same excellent service that our community deserves.”

The Commonwealth of Massachusetts has also rolled out 2-1-1 for COVID-19. Residents can call 2-1-1 at all hours (24/7) for more information and updates surrounding COVID-19.

For more information, visit the DPH website by clicking here and the CDC’s website by clicking here.

Groveland Police Department Temporarily Suspend Non-Emergency Walk-in Services

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